Privacy Policy

At Collector Certified, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy elucidates how we gather, utilize, disclose, and protect the information you provide to us through our website and services. By using our website and services, you acknowledge and consent to the practices described in this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, contact details (email address, phone number), shipping address, and billing information when you create an account, place an order, or interact with our website.
Card Information: To provide our card grading services, we may collect information about the collectible cards you submit to us. This may include card images, descriptions, and any other relevant details.
Communication: We collect information when you communicate with us, such as through email, phone, or chat. This includes any feedback, questions, or comments you may provide.
Usage Data: We may collect data about your usage of our website, including pages visited, actions taken, and the duration of your visit. This helps us understand user behavior and improve our services. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to collect information about your browsing activities.

How We Use Your Information:

Provide Services: We use your personal and card information to provide our card grading services, process orders, and communicate with you about your submissions.
Improve Services: We analyze usage data to enhance our website, services, and user experience.
Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
Communication: Your contact information may be used to send you updates, newsletters, promotions, and other relevant information about our services. You can opt out of receiving these communications at any time.
Legal Compliance: We may use and disclose your information to comply with legal obligations, respond to requests from law enforcement, and protect our rights and the rights of others.

Data Security:

We employ various security measures to safeguard your personal information. However, it's essential to note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and providing services to you.

Your Choices:

Account Information: You can review and update your account information by logging into your account on our website.
Communication: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. However, we may still send you non-promotional communications related to your submissions and orders.
Cookies: Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.

Children's Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised date.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [contact information].
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.